I can't even begin to explain what today has been like:
First off, I worked 11-5:30. I was running late, so I was running out of the car, and I managed to lock my keys in the car WHILE IT WAS STILL RUNNING. Luckily, mom was able to come in and unlock my car.
I had two customers come in and bitch at me about how online it said that Dark Water was playing, and how it was wrong. I explained over and over how we are not affiliated with any of those movie sites and how their best bet is to call our number. And they were still outraged.
But then there was a third woman who came in and who was utterly PISSED. She thought that since the name of our cinema (Hoyts bangor mall cinema- i explained to her how that showed how inacurate those sites are, as we havn't been a hoyts for three years) and the address were listed, how that meant that we were responsible.
So, she left to the bathroom, and I headed over to concession to blow off some steam. I said something to Laura and Nick like, "she was totally flipping out, blah blah"
And then the lady BURSTS out of the bathroom, and yells, "I was NOT flipping out! I want to talk to your manager NOW."
At this point I wanted to cry. Pictures of me getting fired were running through my head. I called Don out and apologized over and over to the lady, who continued to glare at me.
Don came out, and I sat there in box, and THANK GOD she never exactly told him that I said she was flipping out, but she did say that because he's not dealing with the incorrect website, he is therefore frustrating his employees.
When the two were finished talking, Don started to make his way to the office and she yelled, "you need to talk to your employee RIGHT NOW to figure out the situation! Don't just leave her!"
And then she left.
At least Don felt the whole situation was ridiculous, and just told me to keep telling customers that come in that we are not associated with any webpages.
I still feel really bad, though. It was a terrible error on my part, and I wanted to leave immediately after that happened.
So, the rest of my work day was decent. I even got off fifteen minutes early, and I was excited, until I realized that it was a thunderstorm
and that our house was probably leaking really badly
and then i wanted to go back to work.
so the house was terrible. and so from 5:20-up to about now, I've been changing bowls and such, basically non stop. We lost a bit more of our ceiling in the living room and we think the water killed the living room tv. And there's just so much stuff around that is most likely ruined.
Morale is pretty low.
And during all of this hullabaloo, the Bangor Mall calls me, to confirm information on some 1,000 dollar gift certificate giveaway that I filled out at one point. When they started asking me more personal information like if I was single and if I was over eighteen, I asked, "why do you need all this information?"
and of course, at that very moment, the phone went ballistic. Couldn't hear anything, had to hang up. So I have no idea if I won or if they were just making sure my info was right so they could sent it to marketers around the world or whatever.
And now it's raining again so I'm back to changing bowls under the leaks again.
Thank god I have tomorrow off. I need some relaxation time.